The Practice operates an appointment system for the doctors, the Practice Nurse and the Treatment Room. Appointments may be made by telephone, via our website or in person at reception. If you are unable to keep an appointment for any reason, please let us know as soon as possible.
We encourage patients to attend the same doctor for any episode of illness. Please make the receptionist aware of your preference of doctor when booking your appointment.
It may not always be possible to see the doctor of your choice.
If you require an appointment for a medical, this may take more than one appointment slot, so please telephone and speak to a receptionist.
If you wish to discuss medical matters with a doctor or nurse please telephone the practice number (028 2588 0505) between 08:30 and 11:30, or between 14:00 and 15:00. If the doctor or nurse is busy with another patient at the time you call, the receptionist may take your telephone number and you will be called back as soon as possible. This reduces the number of interruptions to surgery consultations.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.